Date for last update: 16 September 2025
These terms and conditions govern access to and use of the website. https://soymipagina.com, owned by Soy Mi Página, SA, hereinafter “the Company”.
1. Information of the site owner
- Company Name: I'm My Page, Inc.
- TIN: 100874606
- Address: 7th Ave. 3-33, Zone 9, Torre Empresarial Building, 6th floor, Office 601, Guatemala City
- Contact email: administracion@soymipagina.com
2. Services offered
The Company provides information on digital services such as:
- Development of websites and online stores (e-commerce)
- Monthly web maintenance plans
- Hosting services, corporate emails and domain registration
- Professional Plugin Licensing and Configuration
- Technical support through your customer portal
3. User registration and contracting
To access the services, the user must create an account at: https://manage.soymipagina.com/register.php
The contracting process is carried out through a quote and confirmation from the client. The steps to follow are:
- Register on the customer portal
- Corresponding payment
- Scheduling a kickoff meeting
- Send the requirements form to proyectos@soymipagina.com
4. Payment Method
- Monthly plans, hosting, emails and domains: subscription payments with automatic renewal.
- Unique projects: one-time payments, especially if the client hosts the project on their own server.
5. Refunds and cancellations
Refunds are not offered except in the case of duplicate charges, billing errors, or other extraordinary situations. Any request will be evaluated on a case-by-case basis.
Subscription cancellations must be made at least 3 business days before the next billing date.
6. Intellectual property
All website content (text, images, code, design, structure) is the property of Soy Mi Página, SA or has been duly licensed.
In plans with monthly maintenance and service (WAAS – Website as a Service), the Company retains ownership of the design, development, and licenses used. The customer has the right to use them while their plan remains active. Ownership can be transferred through the option described in section 7.
7. Acquisition of Website Ownership (Purchase Option)
Customers subscribed to monthly plans have the option to acquire full and permanent ownership of their website through a one-time payment.
- Processing: The client can request a quote for the purchase of the site. The price will be determined based on the work and assets developed to date.
- What does the purchase include?:
- The complete design and development of the website in WordPress.
- The transfer of ownership of the associated domain.
- Licenses for plugins essential to the operation of the site that do not require recurring payments.
- What is NOT included in the purchase?:
- Recurring services such as hosting, corporate emails, technical support, backups, performance monitoring and SEO optimization.
- Recurring payment software licenses.
- Access to exclusive Company resources (image banks, design tools, etc.).
- Customer Responsibility: Once the transfer is completed, the client assumes full responsibility for the operation, security, maintenance and contracting of services necessary for the operation of the website.
8. Acceptable Use and Prohibited Activities
The user agrees not to use the services to:
- Electronic fraud or scams
- Illegal trade, smuggling or money laundering
- Dissemination of sexual, pornographic, or human trafficking or child abuse content
- Any activity that is illegal or contrary to Guatemalan or international law
The Company reserves the right to suspend service without prior notice if misuse is suspected.
9. Technical support
Support is provided Monday through Friday, from 9:00 a.m. to 4:30 p.m. (Guatemala time).
- Response time can vary from 1 to 7 business days maximum, depending on the type of request, and for some plans it can be extended up to 15 business days.
- Processing time also depends on the complexity of the support requested. Some requests may require additional evaluation or incur an additional cost.
- Users should check their plan terms and support duration directly on the customer portal.
10. Limitation of liability
The Company is not responsible for:
- Technical failures unrelated to your infrastructure
- Data loss due to misuse or third-party management
- Damages caused by improper use of its services
- Use of the site or its services for illegal purposes, including but not limited to scams, smuggling, pornography, sexual exploitation, human trafficking, or illegal content, will not be tolerated.
11. Protection of personal data
The Company collects and manages personal data solely for the proper provision of its services. This data is not shared with third parties except under legal obligation.
12. Applicable law and conflict resolution
These terms are governed by the laws of the Republic of Guatemala.
In any conflict, both parties agree to seek an amicable solution before resorting to legal proceedings.
13 Modifications
The Company reserves the right to modify these terms at any time. Updated versions will be available at this link. Continued use of the site constitutes acceptance of such modifications.
